• Mon- Sat: 8am-6pm WITA
  • contact@naturn.com

Free Consultation

(62365) 2245 2781

Contact Us

At Hanwell Health Services, we understand that reaching out about care can feel like a big step. Whether you’re planning ahead or need support now, our friendly team is here to listen, answer your questions and guide you with honesty and care.

Ways to Contact Us

You can contact us in whichever way feels most comfortable for you.

  • Jl. Raya Mas Ubud No. 86, Gianyar, Bali, Indonesia – 80225
  • +62 361 234 4567
  • Contact@Domain.Com

If you’d prefer, you can complete the contact form . Please share as much or as little detail as you’re comfortable with — it helps us understand how best to support you.

Our Service Area

We provide domiciliary care within the local community and surrounding areas. If you’re unsure whether we cover your location, please get in touch — we’ll be happy to help.

Opening Hours

Our office is open:
Monday to Friday: 9:00am – 5:00pm

If you contact us outside these hours, please leave a message or send an email and we’ll get back to you as soon as we can.

Frequently Asked Questions

Choosing care can raise lots of questions. Here are some helpful answers to guide you.

How do I get started with home care?

Getting started is simple. Just contact us by phone, email, or through our enquiry form. We’ll have a friendly conversation to understand your needs and, if appropriate, arrange a no-obligation care assessment.

How quickly can care begin?

This depends on your needs, but we always aim to put support in place as quickly as possible. Once your care assessment is complete, we’ll agree a start date that works for you.

Can family members be involved in care planning?

Of course. We encourage family involvement and open communication, ensuring everyone feels informed, reassured and confident about the care being provided.

Can care be tailored to my individual needs?

Yes, absolutely. All our care is personalised. We take the time to understand your routines, preferences and requirements, and create a care plan that’s built around you.

Are your carers trained and vetted?

Yes. All our carers are carefully selected, fully trained and undergo thorough background checks. They are chosen not only for their skills, but also for their compassion and professionalism.

Do I need to commit to long-term care?

No. Our care is flexible and designed to adapt as needs change. Whether you require short-term support or ongoing care, we’ll work with you to find the right solution.

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